FAQ
Factory Seconds FAQs
What are factory seconds?
Factory seconds are brand-new or near-new appliances that may have minor cosmetic imperfections, damaged packaging, or be end-of-line models. They perform exactly as intended but cost significantly less than full-retail.
Are factory seconds safe to buy?
Yes! All factory second appliances are tested, fully functional, and come with warranty. The only difference is cosmetic condition or packaging.
Why are factory seconds cheaper?
Factory seconds are discounted due to minor dents, scratches, or discontinued stock, allowing you to save hundreds while still receiving top-quality appliances.
Do factory seconds come with a warranty?
Yes! Our factory seconds include a minimum 2 year manufacturer warranty.
Where can I buy factory second appliances in Melbourne?
You can buy factory seconds in Melbourne directly from our Moorabbin showroom at 652 South Road Moorabbin, where we stock fridges, washing machines, freezers, ovens, cooktops, dishwashers, and more.
Do you sell factory second appliances online?
Absolutely! Our online store has just had a facelift and shows updated stock and prices daily. You can purchase online and choose delivery and removal of your old appliance or in-store pickup as quickly as 1 hour!
Scratch & Dent FAQs
What are scratch and dent appliances?
Scratch and dent appliances are new or ex-display items with cosmetic imperfections such as small scratches, dents, or scuff marks. They work perfectly and are heavily discounted.
Are scratch and dent appliances still good quality?
Absolutely. Cosmetic damage does not affect performance. Every item is tested before sale.
Do scratch and dent appliances come with a warranty?
Yes, all scratch and dent products include warranty coverage.
What kinds of scratch and dent appliances do you stock?
We regularly stock scratch and dent fridges, freezers, washing machines, dryers, ovens, cooktops, dishwashers, microwaves, and rangehoods.
Can I view the scratch or dent before buying?
Absolutely - customers are welcome to inspect the exact appliance condition in our Moorabbin warehouse. If you're unable to make it in to the store, our team are happy to assist by sending photos via text or email.
Do you deliver scratch and dent appliances in Melbourne?
Yes, we deliver across metro Melbourne for all appliances, including scratch and dent fridges, washers, ovens, and dishwashers.
Location + Search Intent FAQs
Where is Bargain Home Appliances located?
Our factory seconds outlet is located in Moorabbin, close to Southland Westfield - Mentone, Cheltenham, Clayton, Dandenong, and surrounding suburbs.
Do you deliver outside Melbourne?
We primarily deliver within metro Melbourne; however, contact us for regional delivery options.
Do you offer pick-up?
Yes - pick-up from our Moorabbin warehouse is available. We can help load your appliance.
Do you have factory seconds in Mentone, Dandenong, Clayton, or Moorabbin?
We serve all surrounding suburbs, including Mentone, Clayton, Moorabbin, Highett, Hampton, Dandenong, and more.
Fridge & Freezer FAQs
Do you sell factory seconds fridges in Melbourne?
Yes - we stock factory second fridges including French door, bottom mount, top mount, quad doors, bar fridges, and CHiQ models.
Do you sell scratch and dent fridges?
Absolutely - we have scratch and dent fridges with minor cosmetic marks at significantly reduced prices.
What brands of fridges do you carry?
We stock Westinghouse, Electrolux, AEG, CHiQ, Hisense, LG (occasionally), and selected European brands.
Can I buy a cheap fridge online?
Yes - we offer cheap fridges online with quick click and collect and delivery options.
Do you have factory seconds freezers?
Yes - upright freezers, chest freezers, vertical freezers, and frost-free freezers are often available.
Washing Machine & Dryer FAQs
Do you sell factory second washing machines?
Yes. We offer factory second and scratch & dent front-load and top-load washing machines from major brands.
Do you sell cheap washing machines in Melbourne?
Absolutely, we stock discounted washing machines starting from budget-friendly options to high-end models.
Do your washing machines include warranty?
Yes, all washing machines include a minimum 2 year warranty.
Do you sell scratch and dent washing machines?
Yes, often at 30–60% off retail pricing.
Do you stock heat pump dryers?
Yes, we frequently have heat pump dryers from Westinghouse, Electrolux, ASKO, and CHiQ.
Oven, Cooktop & Rangehood FAQs
Do you sell factory second ovens?
Yes, including electric ovens, gas ovens, freestanding ovens, dual fuel ovens, and pyrolytic ovens.
Do you stock cheap ovens in Melbourne?
We have discounted ovens available in-store and online at factory-second pricing.
Do you sell scratch and dent ovens?
Yes, scratch and dent ovens are one of our most popular categories.
Do you stock cooktops?
We carry gas cooktops, induction cooktops, ceramic cooktops, and brand-specific models (e.g., Westinghouse, Electrolux, AEG, Goldline, Chef).
Do you sell factory second rangehoods?
Yes, including slide-out, canopy, undermount, ducted, and recirculating rangehoods.
Dishwasher FAQs
Do you sell cheap dishwashers in Melbourne?
Yes, we stock cheap dishwashers, including factory seconds and scratch and dent models.
Do dishwashers come with warranty?
Yes, all dishwashers include warranty.
Which dishwasher brands do you stock?
We carry Westinghouse, Asko, AEG, Electrolux, Ariston, CHiQ, and more.
Delivery FAQs
How much does delivery cost?
Delivery pricing depends on your suburb, access, and the size of your appliance. Use our Delivery Calculator to get an instant quote.
Do you remove old appliances?
Yes, we offer optional old-appliance removal. Add the option in the Delivery Calculator or mention it at checkout.
Do you offer same-week delivery?
Yes, most deliveries go out within the same week, depending on demand.
Do you deliver scratch and dent appliances?
Yes, all items can be delivered, including factory seconds and scratch-and-dent units.
Online Shopping & Payment FAQs
Can I buy appliances online?
Yes, you can order online and choose delivery or pick-up.
Can I reserve an item before visiting?
We unfortunately can't hold an item without a deposit.
What payment methods do you accept?
Credit card, EFTPOS, bank transfer.
Product Condition FAQs
Will the appliance look exactly like the photo?
Photos are representative only. Each factory second or scratch-and-dent item is unique — you can request real photos before purchasing.
Does cosmetic damage affect performance?
No - all appliances are fully functional and tested.
Can I view the appliance before buying?
Absolutely! in-store inspections are welcome.
Returns, Warranty & Support FAQs
What if the appliance doesn’t fit my space?
We can help you measure before buying. If you're unsure, contact us.
What if the appliance stops working?
You are covered by warranty. Contact us and we’ll assist with repair or replacement.
What is your returns policy?
Factory seconds and scratch-and-dent items are not eligible for change-of-mind returns but are fully covered for faults covered under warranty.
